Last updated: December 2025
Welcome to mystationery.lk. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you use our website, we may collect the following types of information:
🔹 Personal Information
- Name
- Phone number
- Email address
- Billing and delivery address
- Payment-related details (processed securely via third-party payment gateways)
🔹 Technical Information
- IP address
- Browser type and device information
- Pages visited and browsing activity
- Date and time of access
🔹 Order Information
- Products purchased
- Order history
- Delivery status
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To contact you regarding your order or inquiry
- To improve our website and services
- To provide customer support
- To send order confirmations, updates, or promotional messages (only if you opt in)
- To prevent fraud and ensure site security
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Delivery partners (for order fulfillment)
- Payment gateway providers (for secure transactions)
- Legal authorities if required by law
All third parties are required to keep your information confidential.
4. Payment Security
All payments are processed through secure and trusted payment gateways.
We do not store your card details on our servers.
5. Cookies Policy
Our website uses cookies to:
- Improve user experience
- Remember your preferences
- Analyze website traffic
You may disable cookies through your browser settings, but some features may not function properly.
6. Data Protection & Security
We take reasonable technical and organizational measures to protect your personal data from:
- Unauthorized access
- Misuse or loss
- Alteration or disclosure
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Request details of data we hold about you
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
9. Children’s Information
Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
📧 Email: info@mystationery.lk
🌐 Website: https://mystationery.lk
